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Bulk-deleting Users

Delete many users at once by processing a tab-delimited file in Batch User Data.

Bulk-delete users by uploading a tab-delimited file that identifies them. Before processing, you can run an error check to verify that the file is properly formatted.

Prepare the tab-delimited file

The file must conform to the following specifications:

  • Use the Tab character (Hex 0x09) to separate data items.
  • Each line must end with a carriage return/line feed.
  • The first line must contain the field names used to locate the corresponding columns within the data. Column order is not important.
  • Unrecognized columns of data are discarded.
  • Include the following column names:
    • OrgID – The user's organization.
    • ID – The user's user ID.
    • LastName – The user's last name.

Process the file to delete users

  1. Open the Users side-tab and click Manage Users.
  2. Use the fields in the search window above the results table to filter the list of users:
    • Org ID – The Org ID with which an organization was added.
    • User ID – Enter any combination of letters and numbers to search for users that contain that combination in the user ID.
    • First Name – Enter any combination of letters and numbers to search for users that contain that combination in the first name.
    • Last Name – Enter any combination of letters and numbers to search for users that contain that combination in the last name.
    • Include Inactive – Enable this check box to include inactive users in the results.
    • Email – Enter any combination of letters and numbers to search for users that contain that combination in the email address.
    • More Options – Click this to display more search criteria if sub-org settings have been defined, such as Region, Department, Location, and Job Title.
  3. Click Batch User Data.
  4. On the Batch User Data window, specify the org ID, select Bulk Delete Users in the Batch Operation field, and click Browse to navigate to and select the file. To run an error check on the tab-delimited file before processing it, select Error Check Data in the Process Data field. To process the file, select Error Check Data in the Process Data field.
  5. Click Process.

Users identified in the file are deleted.

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