How Notifications work
How CourseMill delivers notifications and which managed properties control scheduled notification timing.
CourseMill offers automated notification processing at the organization, curriculum, course, and session levels. This article explains how notifications are delivered and which managed properties control the timing of scheduled notifications.
Before you begin
- The CourseMill email management service must be enabled for notifications to function.
- If the system is set up for External Email support, notifications are sent as an email message to the email address listed in the user profile.
- If email is set up for internal email, the email message is sent to the user ID in the CourseMill Mail tab in the student user interface. In this case, you will have to handle the Forgotten Password notification differently.
Tip: If the typical user does not have an email, use the manager's email in the student's profile to alert or distribute the messages, or set CourseMill email to be "Internal Only" so the user can read email messages when they log in.
Managed properties for scheduled notificationsNotifications that are sent a number of days before or after an event are scheduled using managed properties. The following list shows each notification and the managed property that controls it.
- "Nn,nn,nn,nn" days prior to the start of the course – CourseNotificationDays specifies the nn values.
- "Nn,nn,nn,nn" days prior to end of session reminder – SessionEndWarningDays specifies the nn values.
- "Nn" days after completion of the course – SessionFollowUpDays specifies the nn values.
- "Nn,nn,nn,nn" days prior to the course due date
- DueDateApproachingDays – specifies the nn values.
- DueDateWarningThresholdDays – specifies the number of days prior to the due date that the Yellow/Red visuals show up in the My Courses area.
- "Nn,nn,nn,nn" days after the course due date – DueDatePassedDays specifies the nn values.