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Reports: Reviewing Learner Response Data

Learn how to access and interpret learner response data in the Roleplay Reports section, including session transcripts, goal scores, and AI-generated feedback.

The Reports section lets you review the full transcript and AI feedback from any learner's Roleplay Session. Admins always have full access to Reports. Other users can be granted access by an admin — either full visibility, or access scoped to specific environments or specific learners.
 

 

How to Review a Learner's Response Data

  1. In Roleplay, go to the Reports section.
  2. Find the learner whose session you want to review. Use the search or filters to narrow results by date, environment, or learner name.
  3. Click the session row to open the Session Detail view.
  4. Review the transcript — each learner turn is shown alongside the AI character's responses.
  5. Check the goal scores — each goal is scored independently based on the learner's responses during the session.
  6. Read the AI feedback for each goal to understand why a score was given and what the learner could improve.

Access to Reports

Access to the Reports section is controlled by admins in Settings → Reports.
  • Admins always have full access to all reporting data.
  • Non-admin users can be granted one of three access levels:
  • Full Access — complete visibility across all environments and learners.
  • Environment-Based Access — scoped to assigned environments and the learners with sessions in those environments.
  • Learner-Based Access — scoped to assigned learners across all environments.
  • If you don't see the Reports section, contact your Rehearsal admin to request access.

Tips

  • Sessions are available to review immediately after the learner completes them and the AI analysis finishes (typically within 30 seconds of session completion).
  • You can review multiple attempts to track improvement over time.
  • Goal scores and feedback are generated automatically — they reflect the AI's evaluation of how well the learner addressed each objective during the conversation.
  • Use the Export button to download a CSV of session data. Exported data respects your access level.

Need help? Contact your training administrator or submit a support request.