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Learner Guide: LMS Access

This guide walks you through completing a Roleplay Session when it's assigned to you in your LMS (Learning Management System).

Step 1: Launch from Your LMS

  1. Log into your LMS as you normally would.
  2. Navigate to the course or assignment that contains the Roleplay activity.
  3. Click the Roleplay activity to launch it.
  4. A panel will appear with the name of the Roleplay environment — this is the Roleplay Relay. It connects your LMS to the Roleplay Session.
  5. Click Start Practice. A new browser window will open. (If it doesn't appear, check your popup blocker — you may need to allow popups for this site.)
Important: Keep the original LMS tab/window open while you practice. The Relay panel needs to stay active to report your results back to the LMS.
 

Step 2: Log In to Rehearsal

In the new window, you'll need to authenticate before reaching the Session.
  • If your organization uses SSO: You'll be redirected to your company sign-in automatically. Authenticate with your company credentials.
  • If you log in with email/password: Enter your email and password. First-time users — click Forgot Password to set your credentials. (Check your spam/junk folder if the email doesn't arrive within a few minutes.)
After logging in, you'll be automatically redirected to the Roleplay Session.
 

Step 3: Preview the Session

Once logged in, you'll land on the Session preview screen. Here you can:

  • Read the description — this sets the scene and tells you who you'll be speaking with.
  • Review the goals — these are what you'll be evaluated on.
  • See Session details like duration, difficulty, and time limit.
When you're ready, click Start Session.
 

Step 4: Set Up Your Camera and Mic

Before the conversation begins, you'll enter a setup screen where you can:
  • Check your camera and microphone are working.
  • Select the correct audio/video devices if you have more than one.
  • Allow browser permissions for camera and microphone when prompted.
Once everything looks good, click Begin Session to start the Roleplay Session.
 

Step 5: Complete the Roleplay Session

  1. Have a conversation with the AI character.
  2. When the conversation reaches a natural conclusion, or the time limit is reached, the Session ends.
  3. Wait for analysis — after the Session, the AI evaluates your performance against the goals. This may take a moment.
  4. Review your results — you'll see your score and feedback on each goal.
Important: Your Session is only recorded as complete once you reach the results screen. If you close the browser before that, your Session may show as incomplete.
 
You can practice as many times as you like — from the results screen, choose to practice again without leaving. Each attempt is scored independently, so use repeat Sessions to improve.
 

Step 6: Return to Your LMS

Once you've viewed your results:
  1. Your completion status and score are automatically sent back to your LMS.
  2. You can close the Session window and return to your LMS.
  3. Your LMS gradebook/progress tracker will reflect the completed activity.
Important: Your results are only sent to the LMS after you reach the results screen. If you close the Session window before analysis is complete, the activity will show as incomplete in your LMS.

You can practice as many times as you like — from the results screen, choose to practice again without leaving. Your LMS will always keep your highest score, so use repeat Sessions to improve.
 

Tips

  • Don't close the LMS tab while practicing — the Relay needs it to report your results.
  • Use a supported browser (Chrome or Edge recommended).
  • Find a quiet space — background noise can affect the conversation quality.
  • If you have trouble with your microphone, check your browser permissions for the Rehearsal site.

Need help? Contact your training administrator or submit a support request.