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Bulk-restoring archived Users

Restore archived users in bulk from a tab-delimited file.

You can bulk-restore archived users based on information provided in a tab-delimited file. After you create the file, you can run an error check to verify that the file is properly formatted.

Users are restored to the state – active or inactive – they were in when they were initially archived.

Note: When a user is restored that is in a SubOrg that is tied to a course or curriculum which automatically enrolls a student, the student is not automatically enrolled in a course at the time they are restored. Instead, they are enrolled when the evening batch job runs.

Prepare the file

The tab-delimited file must conform to the following specifications:

  • Use the Tab character (Hex 0x09) to separate data items.
  • Each line must end with a carriage return/line feed.
  • The first line must contain field names used to locate the corresponding columns within the data. Order is not important.
  • Unrecognized columns of data are discarded.

Column names

  • ID or StudentID – The student's user ID.
  • LastName – The student's last name.
  • OrgID – The organization ID (optional).
  • CurrID, CourseID, or SessionID – The curriculum ID, course ID, or session ID. (To include the session ID with the course ID, add another column and include the session ID.)

Restore archived users

  1. Open the Users side-tab and click Manage Users.
  2. Use the fields in the search window above the results table to filter the list of users (see Search fields below).
  3. Click Batch User Data.
  4. On the Batch User Data window, specify the org ID, select Bulk Restore Users in the Batch Operation field, and click Browse to navigate to and select the file. To run an error check on the tab-delimited file before processing it, select Error Check Data in the Process Data field. To process the file, select Error Check Data in the Process Data field.
  5. Click Process.

Users identified in the file are restored.

Search fields

  • Org ID – The Org ID with which an organization was added.
  • User ID – Enter any combination of letters and numbers to search for users that contain that combination in the user ID.
  • First Name – Enter any combination of letters and numbers to search for users that contain that combination in the first name.
  • Last Name – Enter any combination of letters and numbers to search for users that contain that combination in the last name.
  • Include Inactive – Enable this check box to include inactive users in the results.
  • Email – Enter any combination of letters and numbers to search for users that contain that combination in the email address.
  • More Options – Click this to display more search criteria items if SubOrg settings have been defined, such as Region, Department, Location, and Job Title.

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