FAQs

How do I access historical data for a removed user?

If you have removed a user from your platform, but need to access historical data for that removed user, follow these steps.

July 14, 2022


Step 1:

Navigate to the “User” tab when logged in as an Admin.

Step 2:

Go to “Add New'' and create a new user with the same email address of the user who was removed. By doing that, you will have access to the historic data for that user.

Step 3:

Check the “Reports” tab for desired data on that user.