Technical Requirements and Troubleshooting
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Rehearsal Technical Requirements

Note from the Product Manager

At Rehearsal, our commitment is to iteratively enhance your experience by introducing new features that align with evolving technologies. As a result, the guide you are about to read may differ in appearance or functionality from the current version of Rehearsal. We appreciate your patience as we work diligently to update our product documentation.

If you are running into specific issues, feel free to reach out to support@elblearning.com

 


Summary

The Rehearsal web application works natively in modern desktop web browsers that support HTML 5 Media Stream encoding and local indexed database storage. It's also available for mobile device browsers using HTML 5 Media Capture. Additionally, users can access Rehearsal with our native iOS and Android apps, downloaded from the iOS and Google Play stores, respectively.

Desktop Browser HTML 5 Method

Captured video is stored and compressed locally on the device. It is then transmitted to our servers via a standard HTTPS connection in the open WebM media format, which uses VP8 and VP9 encoding. Currently, this method is employed when Rehearsal is accessed with recent versions of Chromium-based web browsers.

Mobile Devices

When Rehearsal is accessed from a browser on a mobile operating system (iOS and Android for example), it invokes native operating system capture device and file browser functions. Media is encoded using the format native to each platform, then uploaded via HTTPS when recording is complete. For example, the native iOS app compresses and encodes media in MPEG 4 Video (m4v) format and transmits via HTTPS upon completion.

Application Requirements

 

Operating Systems:

Windows 7 +
OS X 10.9 +

Compatible Browsers: Edge (v. 95.0 +)
Chrome (v. 70 +)
Firefox (v. 67 +)

Hardware Peripherals: Webcam (Internal or External)
Speakers or Headphones

Network Requirements:

Internet Speed: DSL (or better), 4G (or better)

Required Protocols:

HTTPS over port 443 outbound to:
*.rehearsal.com

Note: If wildcard values are not permitted, the following subdomains may be used instead.

<site name>.rehearsal.com
cdn.embedly.com
api-prod.rehearsal.com resources.rehearsal.com
static.rehearsal.com
fs-prod.rehearsal.com
link.rehearsal.com

Need Assistance? Email support@rehearsal.com or call (775) 323-1899