Required permissions information for both internet access and local systems to allow access to certain features and integrations to operate with Lectora.
If you are receiving error messages when accessing ELB Learning Asset Libraries, BranchTrack, using Lectora's Text to Speech feature, when registering Lectora, or when using Run, Preview, or Preview in Browser modes, it may indicate that the tool or site is blocked by a firewall or that the system is not connected to the Internet. If you can determine that your Internet connection is active on the machine in use, work with your IT department to set permissions, also known as whitelisting, for the URLs being accessed by Lectora.
Web site access, URLs - Required Permissions (Whitelisting)
- Use a site’s domain name instead of a particular site IP address as IP addresses can change frequently and without notice. Configure host names to recognize any subdomain of:
*.lectora.com (Added August 2022)
- If you are unable to whitelist the sub-domains shown in the list above, allow these specific hostnames:
https://public.lectora.com (Added August 2022)
https://auth.portal.elblearning.com (Added August 2022)
https://idp.portal.elblearning.com (Added August 2022)
https://auth.core.elearningbrothers.com (Added August 2022)
https://idp.core.elearningbrothers.com (Added August 2022)
- Enable HTTPS (port 443) for the domains above.
- To use Text to Speech, allow this hostname:
Note: In previous years, websites commonly used only http:// and not the more secure https://. ELB Learning has retired the http:// locations. If you have previously whitelisted http:// for ELB Learning, please update the listing to use https://. If you are currently running a version of Lectora prior to v16.1 and want to continue using ELB Learning, you will need to run Lectora v16.1 or later to access the site. Contact Sales@ELBLearning.com for information on upgrading.
Local System Required Permissions
For installation, Lectora executes the file Register.exe via port 80. Please ensure that this file and port are allowed.
For Run and Preview modes, Lectora uses an internal application called trivserver.exe to act as an embedded mini server. This file should be allowed to run. This file will utilize port 3750.
Additionally, Lectora 21 uses an internal application called LectoraCFSP.exe as our embedded browser. Lectora 19 and older use CefSubProcess.exe. This file should be allowed to run.
For publishing titles, Lectora uses an internal application called encrypt.exe. This file will obfuscate course information, such as answers to questions.
Please also ensure you have access to read / write in these 2 folders
C:\Program Files (x86)\eLearningBrothers
Lectora versions 18 and older:
C:\Program Files (x86)\Trivantis
And permission to access the temp folder, which is used when titles have not yet been saved. Your path will be similar to the following:
Screen Recorder tool for both Lectora Desktop and Lectora Online will install into folders
C:\Users\UserName\AppData\Local\Screen Recorder Launcher
C:\Users\UserName\AppData\Local\Trivantis-v2 (note UserName will likely be your name).
Files in these folders should be allowed to run.
This article was last updated and reviewed in August 2022 . The software may have changed since the last review. Please visit our Release Notes to learn more about version updates.