Troubleshooting

Stock Images not showing up

When searching for images in the Stock Asset Library, I get broken images in the results page.

This issue is due to a security system or firewall that is blocking you from accessing our site. Our images are outsources from another vendor, so certain sites need to be whitelisted in order to show the image results properly. 

📢 Note: For all ELB Learning products, network restrictions may impact features like AI tools, text-to-speech, image libraries, and more. To ensure full functionality, please review our General Whitelisting Overview and ensure all relevant domains are accessible.

Use a site’s domain name instead of a particular site IP address as IP addresses can change frequently and without notice. Configure host names to recognize any subdomain of:
*.elearningbrothers.com
*.depositphotos.com
*st3.depositphotos
*st4.depositphotos
 *.cloudfront.net 
If you are unable to whitelist the sub-domains shown in the list above, allow these specific hostnames:
https://www.elearningbrothers.com
https://library.elearningbrothers.com
https://member.elearningbrothers.com
https://depositphotos.com
 
This article was last reviewed in January 2022. The website may have changed since the last review.